TrustRadius Insights
Buildertrend is a versatile software that serves as a primary means of communication, job tracking, financing, and product orders for …
Starting at $299 per month
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What is Buildertrend?
BuilderTrend is a construction management system. It includes functionality for pre-sale, project management, financial management, and customer management processes. It also provides mobile accessibility.
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Pricing
Core
$299
Cloud
per month
Pro
$499
Cloud
per month
Premium
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Cloud
Entry-level set up fee?
- No setup fee
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Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
This MISTAKE Nearly Put me OUT of Business
YouTube
Real homeowner stories: HDR Remodeling | Always in the know
YouTube
Buildertrend University spotlight: NS Builders | Face-to-face time with Buildertrend coach
YouTube
How does Buildertrend Takeoff work? Here’s a quick preview
YouTube
Buildertrend University spotlight: David Reid Homes | Training the trainer
YouTube
Coming soon: Schedule feature updates
YouTube
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Buildertrend?
Buildertrend is a cloud-based construction project management software used by homebuilders, remodelers and specialty contractors. Since 2006, the vendor states they have empowered the construction industry with a better way to build. They boast more than 1 million users across more than 100 countries have chosen Buildertrend as their preferred platform for real-time collaboration throughout each and every stage of the building process. Their software aims to help construction professionals complete more projects while reducing delays, eliminating communication errors and increasing customer satisfaction.
Buildertrend Screenshots
Buildertrend Competitors
- Microsoft Excel
- Microsoft Projects
- Pen and Paper
Buildertrend Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
Frequently Asked Questions
BuilderTrend is a construction management system. It includes functionality for pre-sale, project management, financial management, and customer management processes. It also provides mobile accessibility.
Microsoft Excel are common alternatives for Buildertrend.
The most common users of Buildertrend are from Small Businesses (1-50 employees).
Comparisons
Reviews and Ratings
(36)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Buildertrend is a versatile software that serves as a primary means of communication, job tracking, financing, and product orders for companies in the construction industry. Many users find it essential for running a successful company, especially larger ones. For example, Coval Homes, a home builder in Washington, relies on Buildertrend as their main platform for various aspects of their work, excluding the marketing team. Similarly, Three Amigos Roofing, Inc. uses Buildertrend to streamline processes and maximize revenue in the roofing business.
One of the key benefits reported by users is the time-saving automation capabilities of Buildertrend. Tasks such as creating estimates, using digital signatures, and collecting down payments electronically are automated, allowing users to focus on other important aspects of their work. Additionally, Buildertrend aids in proper organization by providing features for managing leads, ongoing jobs, and previous projects. Users can import and customize job site templates for each project, ensuring that all necessary documents, photos, subcontractors, and vendors are assigned to their respective roles.
Furthermore, Buildertrend is highly regarded for its financial management capabilities. It allows users to track and manage all aspects of residential remodeling projects, including customer information, schedules, selections, change orders, invoices, and payments. This comprehensive approach provides users with greater control over project finances. Additionally, the ability to link all documents and tasks to the calendar gives visibility on roles, dates, and times for each phase of a project.
However, some users have expressed concerns about pricing changes made by BuilderTrend. They feel that the software has become too expensive for smaller contractors. Another potential challenge is the initial setup process which can be time-consuming and may require multiple iterations to get it right.
In summary, Buildertrend offers a range of useful features for companies in the construction industry. From automating tasks and organizing projects to managing finances and improving communication between teams and clients; this software has become a valuable tool for many users. While there are some concerns about pricing and initial setup, the overall benefits reported by users make Buildertrend a popular choice for managing construction projects effectively.
Homeowner portal: Users have found the Homeowner portal in Buildertrend to be excellent, with easy access to project details and effective communication with the team. Several reviewers appreciated the feature that keeps confidential items separated for security purposes.
Cost Tracking: Many users highlighted the Cost Tracking feature in Buildertrend as a valuable tool for managing change orders, product orders, contracts, and more. The Financing section was particularly useful in keeping everything on track for both users and homeowners.
Daily Logs: The Daily Logs feature in Buildertrend has received high praise from users who have multiple ongoing jobs. It is seen as extremely helpful in keeping the whole team on the same page and providing valuable insights into project progress.
Lack of CRM Tools: Some users have expressed that Buildertrend lacks robust CRM tools compared to other platforms, such as Salesforce or Hubspot. They feel that this limits its effectiveness for sales and marketing purposes.
Notification Customization Issues: Several users have reported difficulties with receiving notifications from clients on Buildertrend. Specifically, they mention challenges in customizing notification lists for specific jobs. Users suggest the need for a separate option to receive direct message notifications.
Limited Trial Period: A common sentiment among reviewers is the desire for a more flexible trial period. While Buildertrend offers a 30-day money-back guarantee, some users believe that this falls short compared to having an actual free trial. They express the need for a longer trial period to fully evaluate the software's suitability for their needs.
Users commonly recommend the following strategies when using BuilderTrend:
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Use BuilderTrend right from the beginning and take advantage of its various features for construction project management. This recommendation is based on the belief that BuilderTrend is a great choice with good support, easy usability, and multi-functionality. It is seen as a must-have tool for any contractor, providing all necessary job information in one place.
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Only utilize the specific features of BuilderTrend that are necessary to avoid time-consuming tasks. This suggestion emphasizes the need to focus on the essential functions of the software to optimize efficiency and prevent unnecessary complications.
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Seek assistance from BuilderTrend's support team for training and guidance. Users advise relying on the support team's expertise to fully understand how to use the application effectively. Additionally, they suggest considering integration with other software for better functionality.
Overall, users recommend starting with BuilderTrend from the beginning and selecting only the necessary features to streamline construction project management. They also emphasize reaching out to the support team for training and assistance when needed.
Attribute Ratings
Reviews
(1-2 of 2)Companies can't remove reviews or game the system. Here's why
April 27, 2022
A long term project that can really change your business
Buildertrend is used for our centralized location for all things to do with a given job. It is a great way that we can all collaborate, provide our customers with exceptional customer service and this gives us all the information we need to build the homes as our customers want, without missing the little things. Going to Buildertrend and setting it up was a painful experience. It took a very long time and was something that took several iterations to get correct.
- Holds all commination in one place
- Holds all documentation in one place per job
- Exporting information while using filters gives us great reporting tools
- Filtering is very well done, and the ability to save different filters is wonderful
- In messaging an Out of Office type auto response would be great for when people go out on vacation
- When using the Job Type field of Mutli-Family this should allow the interface to group that all in one job but be section out into the different unit in that building. So different selections can all be located within that same unit.
- Building new jobs from templates can take up to 10 minutes some times. Please reduce the amount of time it take to make jobs off templates.
- Owner accounts should not be directly tied to a job, they should be completely separate so the account can be linked to different jobs and not cause problems to that account or what that account has access to.
- Reporting on the costing of bids that have turned into jobs
- Release notes on what is changing for features or different services that Buildertrend is now supporting.
- I really enjoy seeing how your platform has changed for the better over the last two years
I have not used anything like this before.
Coval Homes, a Washington home builder, is using Buildertrend as our primary means of communication, job tracking, financing, product orders, and much more. We've been extremely happy to use this system for about 5 years or more now.
All team members use this system in some aspect with our marketing as the only exception. Our sales and marketing teams use another CRM with more sales and marketing tools, which is why Buildertrend was given an 8/10 score in my estimation.
All team members use this system in some aspect with our marketing as the only exception. Our sales and marketing teams use another CRM with more sales and marketing tools, which is why Buildertrend was given an 8/10 score in my estimation.
- (Customer Service Tools) Buildertrend has an excellent Homeowner portal allowing them to view their details easily, communicate well with us, and keep confidential items separated for security.
- (Cost Tracking) Through Change Orders, Product Orders, Contracts, and more, the Financing section keeps everything on track for us and the Homeowner.
- (Daily Logs) My personal favorite. We have somewhere in the neighborhood of 300 ongoing jobs. It helps me learn and stay on the same page with the whole team by checking the daily logs every day and seeing where each project is at.
- (Customer Info & Filters) Through a wide range of specifications and options, Buildertrend allows us to quickly search and find the right projects fast.
- (Sales) In our opinion, respectfully, Buildertrend just does not have anything close to the CRM Tools that others like Salesforce or Hubspot have.
- (Marketing) Same as the answer above. If you want to market your business and get fast data on how your ads, website, or other tools are doing, Buildertrend just doesn't have it.
- (Notifications) After about two years of using Buildertrend, I still have issues with NOT receiving notifications that I get from Clients. Because we have a big team of people, it is best practice to take certain people off the general notification list for specific jobs. It would be great if there was a way to do that but still receive a notification if you got a direct message from someone.
- (Positive) While I don't have real dollars or data to share, I can definitely say that Buildertrend helped our business to grow. Buildertrend streamlined and continues to streamline our processes. We are not just more efficient, we are more effective as a team.
- (Negative) Sales and Marketing were handicapped by Buildertrend for a number of years. After switching to an alternative CRM for these two teams, our online presence and number of sales have increased.
(Hubspot) For Sales & Marketing, it is really a killer awesome program that I would encourage Buildertrend to look into.
Hubspot is just on another level of intelligence and access that Buildertrend doesn't match up to.
At the same time, perhaps HubSpot lacks what Buildertrend has on the Finance and Construction Management side - that I don't know.
Our business is virtually complete by combining both of these platforms together across our teams.
Hubspot is just on another level of intelligence and access that Buildertrend doesn't match up to.
At the same time, perhaps HubSpot lacks what Buildertrend has on the Finance and Construction Management side - that I don't know.
Our business is virtually complete by combining both of these platforms together across our teams.